Fido Home Internet
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Resolved! Parental Controls

Hi there,Would you be so kind and show me by video how can I schedule time for my kids to access the home internet?Regards, 

mhzaqout by I'm a participant level 1
  • 19901 Views
  • 15 replies
  • 1 likes

support wouldn't replace faulty modem

3-4 months ago our internet went down, technician came the next day to check. Changed the cable, still not working, so replaced the modem and all seemed ok. However we had usage issues, some sites would not load pictures, or not load at all and give ...

vivinici3 by I'm a participant level 1
  • 494 Views
  • 0 replies
  • 0 likes

Parental Controls

Hi - I want to limit wifi to certain devices (i.e. my kids' devices) between 10 and 7 am. I have read the posts about parental controls and talked to FIDO. I have logged into my modem and located device filters, etc. I cannot get this to work. I have...

Laurie_123 by I'm a participant level 2
  • 7312 Views
  • 10 replies
  • 0 likes

Resolved! Home Internet Cancellation

Hi, I would like to cancel my Home Internet,  please let me know the procedure.  I am aware that I had to drop off the modem and the accessories that came with it, is there anything else i need to know? Regards,

mrraffu by I'm a contributor level 1
  • 2052 Views
  • 1 replies
  • 0 likes

Fido Internet // charged me for unreturned modem

Fido, you just charged me for unreturned equipment for a total of $262.76.   The thing is when I cancelled the internet, you told me I could return the modem to any Fido kiosks.I was moving from near Toronto to Alberta, so I had to leave really early...

radeonheart by I'm a participant level 3
  • 3236 Views
  • 3 replies
  • 1 likes