Community Feedback Zone

Resolved! Thread for reporting SMS spam

Hello, I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Bad customer service chat representative

I had the pleasure of talking to one of your chat representative Simranjit this evening. I would like to tell you that I have never came accross such an incompetent, rude and abnoxious representative ever in Canada. I was charged roaming charges 12$ ...

Roaming question

Going to the US this week. If I want the $12/day roaming option am I Eligible if I am locked in the 2 year plan? Wasn't sure when the rules said not applicable to prepaid plans?

Well done

your black Friday deal is unattractive. I remember the "back to school" deal is $20 something for iPhone 13 per month, now you want people to pay $41 for iPhone 13 per month, you call this a "black Friday deal", are you losing your mind?