Community Feedback Zone

Resolved! Thread for reporting SMS spam

Hello, I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Resolved! $12 a day International Roaming in US is overpriced.

It's about time Fido and it's infamous-larger sibling Rogers "extract-the-finger" and reduce international romaing rates for US to $5... actual, most International Roaming should be $5 per day... other Telcos in simialr countries offer customers inte...

Falsely Advertised Cell Plans & Unwilling to help Reps

I've pretty much had it with Fido at this point. One Rep sells me on a plan that apparently is too good to be true and I verbally sign off on it over the phone, and now apparently it's too good to be true and they won't honour it. They also refuse to...

$6 long distance charge

I got an unexpected long distance charge on the bill today. My plan was supposed a prepaid program. And I didn't leave Canada recently. What was that?

Remove man with mascara from home page

The man with mascara on the opening page makes me uncomfortable and I don't see why a phone and internet provider should be including gender or sexuality at all on their site.

You should be able to access the FIDO app even after data has been turned off.

For some odd reason, if your data has been turned off, you can't use the FIDO network, you have to find WiFi to open the app. Why wouldn't the app be accessable (only the FIDO app) when you have gone over in order to view your usage, or add more dat...

Fido

Get Started

OS Upgrade Schedule

Fido Roam - Everything you need to know

Conversations

Resolved! Thread for reporting SMS spam

Resolved! $12 a day International Roaming in US is overpriced.

Falsely Advertised Cell Plans & Unwilling to help Reps

$6 long distance charge

Remove man with mascara from home page

You should be able to access the FIDO app even after data has been turned off.

Horrible customer service

Scam or not?

Voicemail doen't work

FIDO 2024 spend for one cellular phone line

eSim Query