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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 516694 Views
  • 573 replies
  • 10 likes

Upgrading a plan without my consent

A fido customer service representative lied to me about an offer that sounded too good to be true (30gb/40$), but when I received the confirmation email, it was stated that it's a 50$ plan, which I had never agreed to. Such schemes might help her get...

Bushra2023 by • I'm a participant level 2
  • 2482 Views
  • 5 replies
  • 0 likes

Hard to find Fido forum page

... is it so hard to find the Forums when I log in to My Account using my computer. It's a Mac. Sorry. And why if I bookmark a Forum and click reply when I am not logged in, and then am prompted to log-in does it take so many clicks to get me back to...

Resolved! Fido customer service and long distance charge

Hello Fido Forum,I hope this message finds the right ears within the Fido team. I have been a loyal customer of Fido for nearly two decades, having started my journey with you in the early 2000s. Throughout these years, I have appreciated the service...

itseng by • I'm a participant level 1
  • 1566 Views
  • 1 replies
  • 0 likes
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