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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Thread for reporting SMS spam
Hello, I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...
Resolved! FIDO 2024 spend for one cellular phone line
Hi All,I need to review, if its normal cell phone bill ….for unemployed home maker spouse, or do we have cheaper options with other carriers in Ontario. Thanks Looking for FIDO to review the current plan details, including monthly charges, data limi...
Discrepancy between billing and chat
Hello,Is anyone able to assist me with my billing charges that are different from what the chat specialist mentioned? I got my bill to my surprise higher than expected & when trying to chat with online specialist or phone representative nobody seems ...
50 for account charge- It is unacceptable!
I got a text from Fido on the 24th of May, and it showed that my payment was declined. I immediately connected with customer service online and they told me the automatic credit card payment didn't go through. They suggested I solve the problem as so...
Fido roaming policy needs an update!
I recently went to the US for a couple hours in the evening and returned well before midnight. I was disappointed to see 2 days worth of roaming charges on my bill. When I reached out to customer service I was told that the fido roam is only valid un...
Scam or not?
I just got a call from 416-759-6459 talking about a promotion. They don't have any of my information and said they are from Fido Promotional Department. Is this a scam or legitimate? They asked for driver's license, phone model, and address and offer...
