Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @Marwong,

 

If you placed a call to an international number, long distance charges would apply. 



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I'm a Contributor Level 1 ranger9c
I'm a Contributor Level 1

Re: Thread for reporting SMS spam

I was showing a friend what this looked like and when clicking on the link in the original post, this is what now appears. It's good to see that reporting this stuff, that things do happen.

 

Cheerspam2.jpgs!

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I'm Qualified Level 1
I'm Qualified Level 1

Re: Thread for reporting SMS spam

Thanks @ranger9c you are more.brave than me to click these links aaahhhahaaa! 

Screenshot_2018-02-09-08-54-46-1.png

 

 

Happy Friday everyone!

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I'm a Participant Level 1 jaslikesmaple
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Hello, I received a text message from 1(705)854-0487 about a refund. It askes me to click the link: refun-mobilityintera.esy.es  While I clicked, it directed me to the online banking. I filled up all the info and realized it asked me to register the online banking account. Am I in danger???? Help! 

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Former Moderator FidoPamela
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Re: Thread for reporting SMS spam

Hi @jaslikesmaple

 

Welcome to the Community Smiley 

 

This definitely looks like a spam messages. You can check out this post on our Community for info on what to look out for in such messages.

 

If you provided your banking information, I would suggest contacting them ASAP to let them know and prevent any fraudulent activity. 



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I'm Qualified Level 1
I'm Qualified Level 1

Re: Thread for reporting SMS spam

Good morning all 

/!\ ~Warning do not close click this!!

Report sent text to 7726

Screenshot_2018-02-15-10-10-15-1.png

 

 

Stay safe!

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I'm a Participant Level 1 Kzehn2324
I'm a Participant Level 1

Re: Thread for reporting SMS spam

fido sms issues.jpg

 

Got this one today and have others that asked something different, but it's the first time they mentioned Fido Dollars when I believe Fido Dollars have been discontinued already.

 

The others have already been mentioned, such as saying my account was suspended or that I had a refund, etc.

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I'm a Participant Level 1 alexisdlopez
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Hello,

 

is the 7726 still a valid number where I can forward any spam text messages I am receiving?

 

Thanks!

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I'm Qualified Level 1
I'm Qualified Level 1

Re: Thread for reporting SMS spam

Hi friend @alexisdlopez

 

Yes 7726 is still on absolutely text  paste the spam to them also. 

We post spam here too thanks to @Cawtau  the community members following this thread can then be aware as well.

 

Thanks & Happy weekend to you!

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I'm a Participant Level 3 xjia
I'm a Participant Level 3

Re: Thread for reporting SMS spam

Dear Fido officer,

I just received an meaage to inform me fido overcharged me $113.57, so they refund money to me, and they ask me to log in my bank account. I will show u the picture, and I want to know this message is really from Fido or is false message. Please reply me as soon as possible, thank you.

67F0FA25-3228-4000-8E53-3B45EE3453C5.png

 

BBF35B11-3659-4861-BA3F-0E57DC97456F.png

 

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MVP
MVP

Re: Thread for reporting SMS spam

Hello Xjia,

 

Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers

 


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I'm a Participant Level 3 xjia
I'm a Participant Level 3

Re: Thread for reporting SMS spam

Dear officer,

It is a test message, not an email. Does is false message?

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MVP
MVP

Re: Thread for reporting SMS spam

Hello again,

 

  I understand it is not an email. That is why it was suggested to send the SMS spam you receive to the number 7726 (SPAM). Fido does not provide refunds in this manner. If a refund is necessary, they will simply credit your account. If you have closed your account, they will send the money via a cheque to the address they have on file. No legitimate institution -- bank, credit card, mobile provider, etc -- will ask you to provide information in such a manner.

 

Hope this helps :Smiley:

 

Cheers



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I'm a Participant Level 3 xjia
I'm a Participant Level 3

Re: Thread for reporting SMS spam

I am already log into my bank account, but before they steal my money, I am already contact to the bank and change my password and other informations. But do you know the spam will create a virus in my phone? Should I factory reset my phone? Does it is necessary?

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MVP
MVP

Re: Thread for reporting SMS spam

Hello again,

 

  I'm sorry you have been deceived by those texts. It's good that you contacted your bank and changed your passwords etc.

 

  You might also consider forwarding the text message to the Canadian Anti-Fraud Centre. Fowarding the information to Fido will help prevent others from receiving the same texts. Since you provided personal information, the Anti-Fraud centre may be able to provide the link to authorities to possibly track the scammers.

 

  You should also consider the advice here. It may seem like a hassle, but any preventative measures taken now are definitely better than trying to sort out stolen identities after the fact.

 

  I don't think anyone can say for sure whether that particular SPAM SMS contained a virus or other malware. Some nefarious SMS can indeed contain viruses or trojans, etc. Do you have any anti-virus or anti-malware apps installed on your device? If you feel more comfortable, you might consider performing a factory reset.

 

Hope this helps :Smiley:

 

Cheers



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