Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Re: Scam text message

Hey @Nush_anb! Welcome to the community. Smiley

 

I've moved your post here, as it will have the answers that you're seeking. If you have any further questions about this, let us all know here.



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I'm a Participant Level 1 Oongchangco
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Re: Thread for reporting SMS spam

Screenshot_20181223-010701.png

 

Just got a text which I assume is a Spam so I already reported it to 7726๐Ÿ˜ƒ

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Re: Thread for reporting SMS spam

That's definitely spam @Oongchangco!

 

I've moved your post here as this thread deals with all spam texts Smiley



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I'm a Participant Level 1 qzhan054
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Re: Thread for reporting SMS spam

Hi,

 

I just received a SMS message from a unknown number, and I have forwarded this one to SPAM, now I upload this to the thread to let more people aware of it.

 

 

 

 

 

Screenshot_2018-12-30-12-32-45-614_com.android.mms.png

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I'm Experienced Level 1
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Re: Thread for reporting SMS spam

never reply to spam, always delete, when in questions call fido as ask.

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I'm a Participant Level 2 J_K_B
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Re: Thread for reporting SMS spam

I was told to take a snapshot of the SPAM message, but am not able to send pictures via SMS so cannot forward to 7726 (I've deleted the original message). Is there an email where I can send the picture (for future reference)? The picture DOES include the phone number it came from. When I type in 7726 it automatically changes to 772-6 which is not recognized as a number. 


The SPAM message was received from: +1 (705) 413-0323
It read: "Fido to 604-728-****, here is the funds we ow you for overcharging your previous bills:"  (note spelling errors
Under that was: "Tap to Load Preview" and a link to "securefunds.fund"

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Re: Thread for reporting SMS spam

Hey @J_K_B!

 

Usually we would suggest that you forward the message itself to 7726 (SPAM) by opening the message, pressing and holding the body of the message, then pressing the forward button to send it to 7726.

 

Since the you received message has already been deleted, and it included a link, you can send your screenshot to internetabuse@fidomobile.ca using the subject line: Suspicious Text Message Received. 

 

It's important you include the phone number that sent the text message and that you paste your screenshot into the body of the email instead of sending it as an attachment.

 

We'll take it from there. You won't receive a reply to your email.



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I'm a Participant Level 2 J_K_B
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Re: Thread for reporting SMS spam

I've sent it to the email mentioned - thank-you. Next time I'll forward the actual text (if it comes again) and include the phone number it came from in the text. . . as per the instructions in this Thread.

Thanks, Amanda -

Joy

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Re: Thread for reporting SMS spam

Hello J_K_B,

 

  Welcome to the community!

 

  Thanks for the information!

 

  For future reference, forwarding the messages to 7726 (SPAM) won't include the number from where the message was sent. That said, most of the SPAM messages (and calls) are sent from spoofed numbers. That is, the numbers shown do not usually belong to the actual senders of the messages. They often belong to innocent unsuspecting people who are unaware their numbers are being spoofed.

 

Hope this helps :Smiley:

 

Cheers



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I'm a Participant Level 1 Wayneroc
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Re: Thread for reporting SMS spam

Iโ€™ve tried to forward the spam message to 7726, but never got it delivered. I donโ€™t know why. Maybe someone can help.

 

here is the snapshotE045038A-9F86-4ACD-87B6-7E13D5DBB80C.jpeg

 The number is 647-327-4684

 

 

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