Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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I'm a Participant Level 1 esmart
I'm a Participant Level 1

Re: Thread for reporting SMS spam

I just receive a text stating that i have Fido dollars . Does this reward program still exist ? Below is the text i receive 

 

Important Notice for the number (416)-826-xxxx
http://fidopayee.com/
FidoInc. has sent your Fidodollars:(62.54$)

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Moderator
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Re: Thread for reporting SMS spam

Hey @esmart

 

Welcome to the Community!

 

That doesn't sound like us. Thanks for the information, I'll report it on our side

 

You can also send to the number 7726 to report it as SPAM

 

Here is more info on this : SCAM TEXT MESSAGES Smiley



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I'm a Participant Level 1 SMR
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Re: Thread for reporting SMS spam

Hi,

 

I have received Smishing text today. Please see below details. 

 

 Capture.JPG

 

 

 

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Moderator (inactive) FidoThomas
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Re: Thread for reporting SMS spam

Hey @SMR

 

Welcome to the Community!

 

You can transfer this message to the number 7726 (SPAM). By submitting it, it will allow us to audit and block it from the Fido Network.

 

This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send to 7726. No additional charges apply.

 

Thanks a ton!



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I'm a Participant Level 1 NikoNorth
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Re: Thread for reporting SMS spam

I can’t seem to send this to 7726...734477D4-E0EE-4243-B9AD-F72DA31C7981.png

 

 

 

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Former Moderator FidoPamela
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Re: Thread for reporting SMS spam

Hey @NikoNorth

 

Had you copy pasted the message or did you forward it? 

 

Let me know Smiley 



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MVP
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Re: Thread for reporting SMS spam


@NikoNorth wrote:

I can’t seem to send this to 7726...734477D4-E0EE-4243-B9AD-F72DA31C7981.png

 

 

 


Hello NikoNorth,

 

  Welcome to the community!

 

  I do not believe that message is SPAM. It appears to be a legitimate service that Fido offers: Email-to-text or Courriel à texto. When someone sends an email to your phone number (phonenumber@fido.ca), the service can forward the email to your phone as a SMS. Those SMS (as well as the one shown) are sent from one of Fido's short codes with the 305XXXXX format. However, some phones might mistakenly display the first few digits as country or area codes.

 

  The message asks to respond Oui or Yes because you would have to opt-in for the service.

 

  That said, if you do decide to opt-in for the service, the emails sent to your phone number may be SPAM.

 

Hope this helps :Smiley:

 

Cheers



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Former Moderator FidoPamela
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Re: Thread for reporting SMS spam

Sorry for the confusion there @NikoNorth I thought this was the message you received when trying to report a spam. 

 

@Cawtau is right, this message is indeed coming from us and in regards to a service we offer. As you can see, our text messages might ask you to answer prompts but we do not ask you to fill out or send personal info. 

 

Hope that helps Smiley



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I'm a Participant Level 2 acadiensti
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Re: Thread for reporting SMS spam

 

 It’s from a cellphone. Charlottetown is in PEI and it was sent at 1:36 in the morning...5FD3FD14-3C30-4D7B-9093-C5F73CB8440C.jpeg

 

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Re: Thread for reporting SMS spam

Hey @acadiensti

 

I moved your message here as it was the right fit. 

 

Thank you for taking the time and flagging this to us. Can you transfer us the text message to 7726 (SPAM)? 

 

This will help us work towards stopping these kinds of messages! Smiley 



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I'm a Participant Level 2 acadiensti
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Re: Thread for reporting SMS spam

I tried sending it to the 7726 number. But it saying not deliver. Even try with the # in front nope. Probably my very advanced technological experience the problem.. very sarcastic by the way 😂😅

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I'm a Participant Level 2 acadiensti
I'm a Participant Level 2

Re: Thread for reporting SMS spam

Think 🤔 I got it 

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Moderator
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Re: Thread for reporting SMS spam

Hey @acadiensti

 

Thanks for flagging the message.  It really helps! Smiley



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I'm a Participant Level 1 BruSkald1
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Re: Thread for reporting SMS spam

Your solution does not work if Messenger is your default messaging app. When I press on "forward", it send me on an endless FB loop with no option to send to a 4-digit #! "Send to new group" does not work either.

 

BruSkald

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Moderator
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Re: Thread for reporting SMS spam

Hey @BruSkald1

 

This particular option to forward these messages works by SMS. It will work through the text messaging App that came with the phone. 

 

 



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