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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


573 REPLIES 573

rnmartin
I'm a participant level 1
I'm a participant level 1

This is a scam text message I receivedThis is a scam text message I received

 

 

Thanks for reporting @rnmartin! I moved your post to this thread as it's dedicated to reporting these types of messages Smiley

 

Be sure to forward it to the number 7726 (SPAM) so our team can look into it.

 

 



QuietMonsters
I'm a participant level 1
I'm a participant level 1

Just a quick note: I just received a text saying that 'Fido Solutions Inc. sent you funds via Interac. Visit www.instansolutionsinc.com.'
I did not click on link as I think it is a scam. It is a scam, correct?
Thanks, Ann

ps the # it came from is 1-306-262-1858

Hello QuietMonsters,

 

Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers


Lijo4u
I'm a participant level 2
I'm a participant level 2

Similar issues  I found in internet

 

https://whocallsme.com/Phone-Number.aspx/248999925/

 

do do you guys have any information??

FidoClaudia
Community Manager (Retired)
Community Manager (Retired)

Hey @Lijo4u,

 

Welcome to our Community!

 

I moved your post on this existing thread since it's on the same subject, you can find more info here!



Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

   I already reported this SMS to 7726, but posting here for the benefit of the community...

Screenshot_2018-03-31-01-06-18.png

 

Hope this helps Smiley

 

Cheers


Jofos
I'm a participant level 2
I'm a participant level 2

I believe I have received a text sent as a fraud from the number 3062616308.

 

The text says:

INTERAC: FlDO SoIutions lnc. sent you funds. Visit: www.requestfundlink.com

 

I have yet to click on the link, but any help in fraud recognition is helpful.

Hey @Jofos

 

Thank you for flagging this.

 

I moved your post to this thread since it's about the same subject.


You can check the solution above to see what to do when you receive this type of message on your phone.

 

 

 

 



kibeom03
I'm a participant level 1
I'm a participant level 1

Hello, I just received a text message saying, 

 

"Fido sent you a transfer due to an error in your phone bill. Click here: http://mobile-host7456.com/"

 

and I get strong feeling that this is a scam. It is from the number 14184360346.

 

 

Hey @kibeom03 and welcome to the Community.


I moved your post to this thread since it was about the same subject.


You will find the answer your are looking for on the solution from this thread Smiley

 

 



Mogsdad
I'm a participant level 1
I'm a participant level 1

I've tried sending this to 7726 (SPAM), but text to that number fail. 

 

---

Important Notice from Fido,
You have received Fido Dollars
fidpayloli.com

Deposit your Funds!

Gladly serving our
Customers.

---

Supposedly from 1(418)490-3020IMG_8420.PNG

FidoSaad
Former Moderator
Former Moderator

Hey @Mogsdad!

 

If you're able to send and receive text messages, you should have no issue forwarding this SMS to 7726 :).
 

This can be done on most devices by opening the message, pressing and holding the body of the message, then choose to forward and send it to 7726. Be careful not to click on the link by mistake.

 

Hope this helps.



Odanobu
I'm a participant level 1
I'm a participant level 1

I received a SMS from a phone number 1 418-436-0346 (See below).  I think this is a possible scam text message. I would like to inform both fido and fido users to be aware of it.

 

 

Screenshot_20180326-102959.png

Hey @Odanobu

 

I moved your post here as that is indeed a spam text. You'll find everything you need to know in the solution of this thread!:) 



TashaJM1876
I'm a participant level 1
I'm a participant level 1

I received a text this morning at 3:40am from this number: 14184360346 with the message copied below-

 

[Important]
Fido sent you a transfer due to an overcharged amount in your phone bill. Click here:
http://mobile-ref76.com/

 

I'm strangely suspicious of this number since fido numbers tend to be short. I was about to accept it as I saw it when I woke up but it struck me as unusual. Is this a scam? I'm thinking it is but it would be good to know for sure.

Hey @TashaJM1876

 

I moved your post here as it's related to the same subject. Smiley Hope this helps! 



FidoAmanda
Former Moderator
Former Moderator

Hey Community!

 

I wanted to share something that happened to me today because I feel that my experience can help prevent any of our customers from becoming victims.

I want to emphasize how important it is to be skeptical and use critical thinking when it comes to receiving a call/text/email from an unfamiliar number. The people who run these kinds of ploys go to elaborate lengths to fool and scare people into giving them their info and my experience can help prevent any of our customers from falling into their trap.

 

I received a call today from a number that I did not recognize, from another province (647-729-8921). I usually don't answer calls from numbers that I don't know so I let the call go to voicemail and they left a strange message indicating some kind of legal repercussions if I did not call them back. I thought that was weird so I googled the number and nothing came up. even weirder.

 

Either way, my thought was that they maybe had the wrong number, so, I decided to call them back to let them know and when I did, they already had my name.

 

The man on the line claimed to be an Ontario police officer contacting me on behalf of the CRA and even provided me a badge number for legitimacy but would not give me any information until I confirmed my personal information with him (red flag). When I refused to give him my personal information, he raised his voice and claimed that he would send my 'file' to my local RCMP and that they would be taking actions against me and possibly put me in jail.

 

At this point, things were starting to sound familiar. I vaguely remembered hearing about some kind of scam like this. So I asked him, if this is legitimate, if you are in law enforcement, how come the number he had called from is not linked to any law enforcement agency. He could not answer, and again threatened me. I told him that I did not believe what he was telling me and that I would like him to provide me with a phone number that could be traced back to a legitimate source. This caused him to hang up on me out of frustration.

 

I had refused to let him take advantage of me and, because of that, he gave up.

 

What I'm trying to get across is not to take anything in these type of situations at face value. Do your own investigating, ask questions, learn the signs that something might not be on the level. Threats can fluster people and, because they are scared, they become victims. Don't be scared to fight back.

 

 



wickie
I'm helpful level 1
I'm helpful level 1

 

Bravo @FidoAmanda and thanks for the tips.

yangeun2
I'm a participant level 1
I'm a participant level 1

 1521335824684.jpg

I've got this message and I want to know that the number is Scam or not ;(  

Hey @yangeun2


Welcome to the Community!

 

That's definitely not from us. I'll report it on my side but you can have a look at the answer here to do it on your side too Smiley