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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


562 REPLIES 562

clowecass
I'm a participant level 1
I'm a participant level 1

I received this text this evening:

 

Fido Canada Solution:
http://fidopaylivei.com/
Collect your Refund!
Fido has overcharged your Account (96.76$)

 

The number associated with the text is 1 (418) 490-2763.

 

I figured it was spam and deleted the text.

Piotr1
I'm a participant level 1
I'm a participant level 1

do you, as a fido, send me a messenger message that you counted me too much by $ 93.54?

Hello Piotr1,

 

  Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers


Hey @Piotr1!

 

Just a heads up that I moved your post to this thread!



alexantoniou
I'm a participant level 1
I'm a participant level 1

Hi Fido, 

 

I got an text message from a number 1 416-356-8509 saying FIDO Solutions Inc: FIDO has sent you FIDO Dollars: <url removed> Collect your funds (60.45$CAD)! 

 

Is this spam or phishing? Please let me know,

 

aleX

Hey @alexantoniou and @u8sushi

 

I moved your posts to this thread as is deals with the same topic. Smiley 



u8sushi
I'm a participant level 2
I'm a participant level 2

I just go the message too, for the same amount!

smurffie1
I'm a participant level 1
I'm a participant level 1

I received this in a text is it true it say I have a refund from Fido!!

 

http://solutrefmok.com/

An error was occured in your bill, fido sent you a refund due to an overcharged amount. Accept your funds here: Number called from is 

18198300475 . I believe this a a fake Fido email 

Hey  @smuffie1 and thanks for reaching out.

 

This text is definitely not from us.

 

You can follow the instructions form our Community blog here where you get this type of message.

 

Let us know if you have any questions.

 

 



Fido6433
I'm a participant level 1
I'm a participant level 1

I received a text from Fido saying that my account has been over billed in error and there is a refund, please click on this message. That took me to a website asking me to deposit online into a bank account. I stopped right there as I was'nt sure if Fido did really send the message. Upon checking my Fido account online, I don't see any such refund info. Did anyone else receive such text messages recently?

 

 

Hello @Fido6433,

 

Welcome to the community!

 

That is definetly a spam text, you can get more info regarding spam texts and how to report them to Fido here.



Hey @Fido6433!

 

I've moved your message here as this thread deals with all spam texts!

 

Great catch Wink

 

 



LizHoward002
I'm a participant level 1
I'm a participant level 1

Received a text from 613-770-3179 saying the following:

Hey, due to an error occured in your last phone bill, Fido Solutions has sent you a refund of $74.50 CAD. Accept your funds here: http://refun6smanagem3nt.com/officielfichier/

Is this legit or a scam??

 

 

jechin1
I'm a participant level 1
I'm a participant level 1

I got the same exact message from the same number yesterday. I believe it is a scam so I didn't want to click on the link. I'm reporting it to Fido.

FidoNick
Former Moderator
Former Moderator

Great catch @LizHoward002 & @jechin1!

 

I've moved your posts to this thread as it's the place to flag these messages!

 

 



Hello @LizHoward002,

 

Welcome to the community!

 

That's a spam text, you can get more info regarding spam texts and how to report them to Fido here.

 



Nijuro
I'm a participant level 1
I'm a participant level 1

Hi there,

 

I just received a spam SMS claiming it is Fido from this number 1(581)7290120  with the following message:

 

Dear Fido user, we have sent you 74.50$ CAD due to a overcharge in your last phone bill.  Claim your funds here:

d3p0d1rect01.com

 

 

Hey @Nijuro Smiley Thanks for reaching out !!

 

Thanks for flagging this.


I invite you to follow the instructions from our Community blog here when you receive this type of message.

 

 



sivakumarpadala
I'm a participant level 1
I'm a participant level 1

Hey There,

 

I have rrecieved the dillow message from (289)8286731.

 

Important Mesasage from FIDO: We have sent you a refund of 7*.50$ CAD due to overcharge in your last bill. Claim your funds here: http://******/*****

.

How those scammers know about my bill amount and date of the payment?

Hey @sivakumarpadala,

 

These messages rarely have any accurate information and are usually random attempts. You can check into your balance information by logging into My Account or dialling *28 from your Fido mobile device. 
 

As for this message though, I would suggest reporting it as SPAM by following the steps in the Accepted Solution above. 

 

Hope this helps. Smiley 

 

 



Hey @sivakumarpadala

 

I moved your post to this thread as it's super helpful! 

 

The amount they put is random and not related to your account information, no worries. 

 

Don't hesitate if you have any other questions