Thread for reporting SMS spam

Thread for reporting SMS spam

Thread for reporting SMS spam

SOLVED
Senior MVP

Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


Accepted Solution

Re: Thread for reporting SMS spam

Solved by Community Manager

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

View solution in context
475 REPLIES 475
I'm a Participant Level 2

Text message received Nov/20/2017 05:26 am from +1(819)461-7657

body text say:

 

I'm a Participant Level 2

Hi, 

I got a text from 1-902-872-0611 at about 2 am telling me my application is blocked, with a link to unlock it.

 

Getting a text at 2 am was kinda weird, so I did not click on it, but my app is blocked, so im guessing this is real? Has anyone else received this text?

 

TIA!

Hey @eirinn

 

I moved your post to this thread as the message you received is not from us. We only send notifications from short codes and not phone numbers. You can also see more on those kind of messages here 

 

Hope that helps! 



I'm a Participant Level 1

Has anyone received a text message from this phone number claiming to be F I D O?? And then leaving a message stating that my account, due to security reasons, must be TEMPORARILY suspended. In order to reactivate my account go to: http://bit.ly/2io425d ??? Of course, I didn't do what was requested. As my account is not in arears. Instead I checked out the website on my computer as I did last week with a similar text message. It doesn't exist. What's going on??

 

Hey @Agg12345!

 

That text is not from us, it's SPAM! As it's spam, I moved your message here as this thread deals with all SPAM related texts Smiley

 

Check out our blog for more info and forward the message to the number 7726 (SPAM) to report it!

 

Good catch Wink

 

 



I'm a Participant Level 1

Got this today as a phone msg on my fido phone

Interac E-transfer: You have been refunded due to a overcharge on your previous payment Click here to deposit your money ttp://1refundd-us.me/

THIS IS A SCAM

DO NOT CLICK ON THE LINK (I took the h off the front to prevent this)

 

Also, If you are with Fido reading this, why not at least dedicate a topic to phone fraud instead of my having to bury it here in "community feedback" And an easy link to the area would also be a big step up and cost you nothing 

Hello Janrandall,

 

  Welcome to the community!

 

  Thanks for the information!! There is a dedicated thread for reporting SPAM and fraud related SMS. Admittedly, it is still in the community feedback section, though. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

**edit** There is also this blog here.**

 

Hope this helps Smiley Happy

 

Cheers


I'm a Participant Level 1

got a text saying fido is sending you 72.00 in fido dollars click here to deposit your fido dollars 

Hey @Murray1

 

Welcome to the Community!

 

That's definitely not from us. You can send the text message to the number 7726 to report it as SPAM

 

Make sure to not give out any personal information also Smiley



I'm a Participant Level 1

I've received 2 text messages from +1 (905) 962-3809:

If you receive a text like this, DO not enter your banking info as it did not originate from FIDO 

FIDO Solutions Inc: 

FIDO has sent

you FIDO Dollars

(90.99$)!:

http://fidodollarspayccash.com/

 

I clicked on the link and it opened a page to receive an etransfer. 

Questions I had: Why would FIDO send me an etransfer? Why wouldn't they just apply it to my invoice? Why isn't this an https secure site? 

 

 

I logged into my Fido acct to confirm my FIDO Dollar balance. I also called Customer Service to confirm that this is not their practice. Scam avoided.

 

 

Hey @mr_math and @janrandall!

 

Just a head's up that we've moved your posts to this thread as it deals with everything related to spam messages!

 

Good catch guys! Very_Happy

 



Hello Mr_math,

 

  Welcome to the community!

 

  Thanks for the information! You asked all of the right questions! That is most definitely a SPAM scam. Also important for others to note is that the Fido Dollars program has ended so there is no reason Fido would offer Fido Dollars. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley

 

Cheers


I'm a Participant Level 1

2FD9D123-2D07-4B93-B610-F81E6764AB25.png

 

Hey @Vancouverkimi!

 

Just a head's up that I moved your post to this thread as it's about reporting any spam texts Smiley

 

Good catch!



I'm a Participant Level 1

 

 I recieved this text message.SCAMI received this Message. SCAMI received this Message. SCAMI received this Message. SCAM

Hey @Grashabel

 

Welcome to the Community!

 

Thanks for flagging this. You can send the text to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if considered as spam.

 

You can find more info about these spam here.

 

Smiley



I'm a Participant Level 1
I'm a Participant Level 1

Screenshot_2017-11-05-22-05-40.pngScreenshot_2017-11-05-22-05-40.png

I received this text tonight.  Has anyone received any thing similar?

 

 

Hey @Xan

 

Welcome to the Community!

 

That's definitely not from us. You can send the text to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if considered as spam.

 

You can also find a thread regarding these here.

 

Hope this helps Smiley



That is a scam. Send it to 7726. 



I'm a Participant Level 2

 I got a text message stating a refund from  this ‭#1 (581) 777-4141‬ with a bit.do link to go to banking in. Is this for real or a new scan on the horizon. The number is from Quebec 

Hello @Suziesunshine,

 

Welcome to the community!

 

That is definitely a spam text, you can get more info on this subject including how to report it Fido here.