iTunes not working on new phone

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I'm a Contributor Level 1 AndiAlexander
I'm a Contributor Level 1

iTunes not working on new phone

Just upgraded to the IPhone X from the 7, and half of my iTunes library won’t play. Any suggestions?

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Re: iTunes not working on new phone

Hey @AndiAlexander!

 

Got any updates on this? 

 

It would definitely help the Community to know how you got this figured out!



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I'm a Contributor Level 1 AndiAlexander
I'm a Contributor Level 1

Re: iTunes not working on new phone

Nope none of the suggestions offered did anything at all. And some more songs have greyed out too. Like random ones in the middle of an album. Not playable. So weird. I’m hoping an update or something will fix it. 

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Re: iTunes not working on new phone

We're sorry to see you're still having trouble with that!

 

Our members have offered the best advice and workarounds. Did you contact Apple as @Cawtau suggested? 



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