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Won a Prize

I was notified that I had won a prize through the Fido app and completed the information requested. I have not heard or received anything further and was wondering if anyone knows how long these things take or who I can contact to find out more infor...

ytelford by I'm a Participant Level 2
  • 998 Views
  • 7 replies
  • 0 likes

5 extra hours activation

Have 4 phones on the same account. Don't want to give access to the account to my kids so they can do unauthorized changes. Is there another way to activate Fido 5hours extra without using the app? thanks

mathurina by I'm a Contributor Level 1
  • 804 Views
  • 4 replies
  • 0 likes

Using Face ID on iPhone for account login

I am still not able to turn on Face ID for log on on my account app on my iPhone 12. It says Face ID is not enabled on my phone but it is...my account app isn't showing up in the apps that requested to use Face ID. I read in one section that they wer...

KatCormier by I'm a Participant Level 1
  • 560 Views
  • 1 replies
  • 0 likes

5 extra hours of Data drained my remaining data

I used an hour of fido free Data.  When I had 6 minutes remaining I got a text from Fido saying I have used 75% of my Data.  I shut it off immediately and proceeded to contact Fido.  The support person was very nice and helpful. He has given me an ex...

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GreyMang by I'm a Participant Level 2
  • 768 Views
  • 3 replies
  • 0 likes