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how can I turn off the push notification ads in the my account app?

robc1
I'm a participant level 2
I'm a participant level 2

how can I turn off the push notification ads in the my account app?

 

 

 

5 REPLIES 5

FidoJulien
Former Moderator
Former Moderator

Hey @robc1

 

Are you using an Android phone or an iPhone?



robc1
I'm a participant level 2
I'm a participant level 2

Android.  I would rather keep any push notifications which are relevant to my account, just turn of the advertisements coming from Fido. 

 

Hey @robc1! Philippe here.

 

You can find out how to control all you notifications on Android here. It's an all or nothing option though.



robc1
I'm a participant level 2
I'm a participant level 2

 

Maybe an official @Fido representative can comment on the issue..?

 

I like the app because I can view my account quick and easy, but im sick of the pushed ads. 

 

If no response in 5 days, I will just uninstall the app.

Hey there, Philippe mentioned a good point, we don't have the option to select which notifications you get. 

 

This being said, we really appreciate the feedback and we will definitely be passing it along to the right team. 

 

Thank you Smiley