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Hello Fido,
Once again I am a winner of one of your contests, great!
I am posting this just for backup as a reference.
So I logged onto Fido extra this morning and was greeted with a lucky message saying I have won the PKG Monday to Sunday Father's day bundle, nice!
So I claimed the prize, gave my info, answered the math question and got to the "Redeem Now" link. Now when I click on the "Redeem Now" link it redirects me back to the Fido extra app with nothing new regarding winning this prize.
A very similar experience happened when I luckily won the Amazon Gift card, pretty much the exact same thing happened except very close to the contest deadline I clicked the "Redeem Now" link and it finally linked me to the redeemable gift card code. I'm guessing this will probably happen in this case but I wanted to post this for reference.
I will post a few screenshots I took.
Hopefully all the sudden it will work like the last contest I won, either way this post can be used for reference as of now.
Solved! Go to Solution.
June
Hi @cliff,
Try clearing the app cache then go back to the contest and you should be able to claim the prize.
Hi @cliff,
Try clearing the app cache then go back to the contest and you should be able to claim the prize.
Hey NaliniR,
Clearing the fido app's cache worked!
The order has been processed with the free code provided from Fido.
Thanks!
Thanks Fido!