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What's going on with the Fido App?

For the past two weeks, I have received notifications about draws for fifty cards. When I open the app to see the message (which I must do since tapping the notification does not take me right to the message), I click the "check it out" button. Inste...

Resolved! Is data used on Fido My Account App unchargeable?

I was just wondering if anyone knows if data is unchargeable when using the Fido my account app. I know when I was with virgin mobile and used data on their Virgin account app, it was unchargeable. I don’t know if it is the same for Fido. 

Theo_1 by I'm a visitor
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Resolved! Issue with My Account App

Issue with My Account AppRelated to I1440061817. In the My Account App, the issue of the download bill function was resolved. However, I found another issue when clicking the CHECK IT OUT button from a message, the app did not route to any other page...

sahe by I'm helpful level 1
  • 4163 Views
  • 5 replies
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Resolved! Can't access the Fido App My Account. "Error 404--Not Found ..." showing.

I can't access the app "My Account". It shows "Error 404--Not Found From RFC 2068 Hypertext Transfer Protocol--HTTP/1.1: 10.4.5 404 Not Found......" every time when I try to access the app. The wifi was not on, the connection was LTE or 4G. It shows ...

DWca by I'm a participant level 2
  • 4020 Views
  • 3 replies
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Resolved! Unable to access fido my account app

Started in the last week.  Everytime I try to login to the app, I get a message that says "Something Went Wrong, Sorry we've hit a snag.  Please check back later." It doesn't matter what is typed into the username/password fields. It doesn't matter i...

marcaccioc by I'm a contributor level 1
  • 5992 Views
  • 6 replies
  • 1 likes