OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
What's going on with the Fido App?
For the past two weeks, I have received notifications about draws for fifty cards. When I open the app to see the message (which I must do since tapping the notification does not take me right to the message), I click the "check it out" button. Inste...
Resolved! Is data used on Fido My Account App unchargeable?
I was just wondering if anyone knows if data is unchargeable when using the Fido my account app. I know when I was with virgin mobile and used data on their Virgin account app, it was unchargeable. I don’t know if it is the same for Fido.
Resolved! Issue with My Account App
Issue with My Account AppRelated to I1440061817. In the My Account App, the issue of the download bill function was resolved. However, I found another issue when clicking the CHECK IT OUT button from a message, the app did not route to any other page...
Resolved! Can't access the Fido App My Account. "Error 404--Not Found ..." showing.
I can't access the app "My Account". It shows "Error 404--Not Found From RFC 2068 Hypertext Transfer Protocol--HTTP/1.1: 10.4.5 404 Not Found......" every time when I try to access the app. The wifi was not on, the connection was LTE or 4G. It shows ...
Resolved! Unable to access fido my account app
Started in the last week. Everytime I try to login to the app, I get a message that says "Something Went Wrong, Sorry we've hit a snag. Please check back later." It doesn't matter what is typed into the username/password fields. It doesn't matter i...