OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA's TCL 30 XE 5G + TV...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
5 hours data byte sessions showing used up for billing cycle in the app
Hi, when I try to use my free 5 hours data byte in the app, it says they're used up for this billing cycle, which is wrong as my new billing cycle just started on the 4th and I haven't used any sessions yet. It displays all the data byte sessions fr...
Resolved! Clarification - data usage Monthly reset
Hello i noticed something rather odd this morning when I was checking the remaining balance of my data and +5 extra hours. The data and 5 Extra hours didn’t reset correctly. Shouldn’t both be reset at the end of the billing cycle. If yes then I t...
5 hours of data "Something went wrong"
Clicking on the Extra 5 Hours banner from Usage tab in app get the message: "Something went wrong - Sorry, we've hit a snag. Please check back again later." Been getting this message for days. If I go to More tab and click "My 5 extra hours of d...
disappear data bytes banner
1 week ago when i use fido appdisappear data banner and 3 weeks ago i got a problem. many times i reuse app but not slovehow to use data bytes
xTRA offers not working in app
When clicking on an offer in the xTRA area of the app, the dog wagging his tail appears and it stays like that. I have cleared the cache and cleared the data as well as uninstall and re-install on my S7 edge. This happens when I am connected to my wi...
