I'm not a robot!!!!!!!!!!!!!!!!!!!!!!!

[roughcut613]

It took 10 minutes of poking at random images to get past the captcha to access my god damned fido account. This is the third time in a week. Be better.

[Original_Lucy]

Hi @roughcut613 , if you are being asked so many times to select pictures, you may want to try using a different browser. I have rarely been asked to select pictures when accessing fido account 

[roughcut613]

It's from within the app but thank you. 

[FidoVanessa]

Hey @roughcut613 !

I'll need to ask you a few questions to understand what could be happening. It would be appreciated if you could take some time to answer as it would help us to improve the app. 🙂  

1. Since when is this occurring?

2. Are you using an Android phone or an iPhone? 

3. Is the app version and phone software updated?

4. Did you try to uninstall and reinstall the app?

5. Is it also happening when you use fido.ca?