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Fido app not displaying login screen

My case number C******828...So after the latest update 4.24.0.41 all I see for the login page when I use the app is a black screen.. here is some settings on my a50 samsung.I tried uninstalling the app from Google Play but all it does is roll back to...

Screenshot_20230322-165840_Free Adblocker Browser.jpg Screenshot_20230323-104333_Settings.jpg
denner by I'm a contributor level 1
  • 1927 Views
  • 7 replies
  • 0 likes

RCS I can't react to other peoples messages

So I have a Samsung Galaxy S20 FE and I dont seem to have the option so react to other peoples messages that also use RCS, although they can react to mine. I have RCS enabled and can use all the other functions of it. But when I press and hold the me...

justin8456 by I'm a participant level 2
  • 1275 Views
  • 2 replies
  • 0 likes

Resolved! “Something went wrong, we’ve hit a snag”

I could log in to the app this morning, but I get this error now, for the last hour or so.  Anyone else? I can log in to the website, reinstalled the app, rebooted the phone, tried wifi...

Cm2017 by I'm a contributor level 2
  • 5137 Views
  • 9 replies
  • 0 likes

App won’t open up

Hi, quite often I go onto my Fido app on Thursdays and it won't open. Just a blue screen. There have been a few times that updating the app works, but often there is no update available. All my other apps seem to work fine and emails and surfing are ...

Stevr by I'm a participant level 1
  • 289 Views
  • 1 replies
  • 0 likes

Can't sign into my app

Can't logging into my app ...get a message we hit a snag . I am able to login via browser...Can't Uninstall my fido app . It's attached to the phone .. called tech department no answers ...has anyone came across this issue?

beezer123 by I'm a participant level 3
  • 1241 Views
  • 7 replies
  • 0 likes