OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
fido app - log in doesn`t work
I am trying to log in to the app to check my data use and I am not even able to access the app. I write my password and the screen disappears. I have been having this problem for 3 weeks. I tried to reinstall the app, but it did work as well.. Any ...
App does not work anymore
Using the android app on a Samsung A12 - it does not work anymore to allow me to log on. Have deleted and re-installed, but the sign on page simply takes me to the fido webpage. I have other lines on the same account, other users report the same is...
I have to keep signing into my account
Hi everyone, not sure if this is for anyone else but I feel like I have to keep signing into my account at least a couple of times a month. It used to be that once I had signed in I could just tap the app and it opened. Not sure why all of a sudden o...
Fido My Account Android App Technical Problem
When I open the Fido My Account app and give it my phone number, I am told "Sorry, Having some technical issues. Try again later."
Resolved! Can't log in to My Account from Fido app
Hi,Since last week I can't log in to my account from Fido app. After entering email and password, It said "Something went wrong. Sorry, we've hit a snag. Please check back later". When log in to my account using internet web browser then it is ok to ...