Missing Fido Xtra from my account app

[inaam]

fido xtra perks disappeared from my number on the my account app I have three numbers associated with the account just one of the number do not show Fido Xtra perks, it's very odd please someone update on the issue 

[inaam]

Thanks for your reply. My account is post paid. Done all steps as you mentioned still it doesn't solve the issue least but not last just updated my IPhone this evening I am sure it's not a phone issue it's the Fido app itself 

[KAPABLE-K]

Hello, again @inaam,

That is very strange, tap on More at the bottom of the app and see if you can access the FidoXtra from there.

[inaam]

Indeed it's very strange i have two more post paid numbers on account I am able access Xtra under usage for those two numbers only one number the Xtra doesn't show up not evem in more