A long time ago I was able to purchase things from the play store using Fido carrier billing but now I can't use that option. The option says: Device is not provisioned for carrier billing. BTW I'm a prepaid user. Any ideas what wrong? Thanks in advance!
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Solved! Go to Solution.
Attempting to use the subscriber billing payment option in the Google Play Store results in an error popping up after it tries tto SMS Fido for verification: OR-DVASA2-02. The same issue occurs on a Rogers SimCard.
After the routine restarts and data clearing for a couple days, I called Fido. The agent told me that this issue has just popped up, with other customers calling in today regarding the same issue.
So, I:m posting here in hooes someone can alert me when I theee's a solution for the problem, or if the issue is fixed, so I can know. Thank you! :-})
PS device is a Galaxy S8. Payments by other methods work and subscriber billing has worked previously.
I would like to open this topic again because I am unable to bill Fido for Google play store purchases. I never used it before but all my Fido friends are able to, when I go to play store and go to payment methods the option Bill my Fido account is there but then in red it has not eligible.
I am just curious why I might not be, I checked what is needed to be able to bill the carrier and I check all off, I am sure my account is in good standing, the phone a Galaxy S6 a Monthly plan. So why am I not eligible?
I just called in and the person on the phone was no help.
FYI I solved this problem by browsing Verizon's forum, what a joke that I could get no help from Fido support calling and waiting online 15 Minutes.
This an other issues lately, after years at Fido I can't wait for Sept for this contract to end.
You are correct I should I was just teed off at Fido after a call total of almost an hour then telling me call Google..blah blah.
On that forum it said clear cache then data from the Google Play Store App then reboot the phone try the purchase select payment options and you should have all the choices. I was skeptical but followed the instructions and there was the option to charge on my Fido bill.
A while ago I was able to bill my Fido account if I wanted to purchase something off of the google play store, now it just says not eligable and sending verification sms. I have always payed my bills and not sure how to activate this billing option