Free Speaker did Not Come in Mail

[GustavoMacias]

Hello.  I recently won a Sonos Speaker through the Scratch and Win contest on the Fido App, but all I receieved in the mail is a "Enjoy Your Fido Xtra Perk" card.

Is the speaker still on it's way or was it not sent at all?

Please help with this matter.  Thank you.

- Gustavo Macias

[304]

Like others have mentioned, I too have recently won, but all I was sent was a packing list and a FidoXTRA card. I thought maybe the tracking number was for my prize, but it literally just tracks the card that was just sent to me. Any help?

[KAPABLE-K · Accepted solution]

Hey guys,

Sorry to hear you did not get your prize I remember this happening before for whatever reason I guess it happened again Fido was aware of it last time and a second package was sent out I'm sure the same will happen here again.

[AJS2323323]

Same here!

Got the card via Purolator and had to go pickup from their location (left us a notice card).

No Sonos, just the card!!!!!

[AJS2323323]

Update

We received our speaker after two days of this perk card.

Thanks

[FidoSaira]

That's wonderful! Thank you for sharing with us.

[caparasn]

I got the card yesterday, i thought thats it but today there was a second delivery, it was the sonos speaker! 

[FidoSarah]

Hey @caparasn We're happy to see you finally got them. Enjoy them to the fullest!🎶🔊🙌

[dwakar]

Same thing happened with me. Just a card in an envelope, and no information on the speaker