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IOS FIDO App - View Bill

GpaGeeps
I'm a Participant Level 2
I'm a Participant Level 2

I can view my bill online using a browser to access my account but if I log int the very same account using the FIDO App on my iPhone or iPad I cannot view my bill.    Any solutions ?

3 REPLIES 3

FidoAlex
Moderator
Moderator

Hey @GpaGeeps, welcome to the community! Alex here and I'll be happy to help. 

 

That's a bit odd, you should definitely be able to see your bill within the application. Can you tell me more about the issue you're experiencing? For instance, what happens exactly when you try to open it? Do you get an error message and if so, what is the message? 

 

Feel free to share any other information you think might be useful, it will help us figure out what might be causing this! 



GpaGeeps
I'm a Participant Level 2
I'm a Participant Level 2

ErrorMessage.png

Hello @GpaGeeps,

 

Feel free to contact us over these methods and we'll be happy to look into it.