OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Fido app doesn’t show accurate data usage
I have 6GB in my data plan and I have used only 964MB. How come Fido app indicates that I have only 2.06GB remaining? I have updated the latest version of Fido app & I am using Apple IOS12.0.1. Thanks!
Resolved! What's required for Real-time usage?
Hello, Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Fido app log in error
Hello, I’ve just finished porting my families 5 numbers over to fido. Four of the phones has downloaded the Fido app and registered their numbers. All using iPhones. Every time I download the app and begin the process to register my number, I g...
iPhone Fido app not working
Just switched to Fido yesterday. Loaded my Fido app and have been trying to log in with my mobile number ever since. Every time I get the authenticity code I put it in and it tells me log in session has expired I called technical support and they sai...
Fido App Malfunction
Hey! Since I downloaded the Fido app I haven’t been able to log into my account to view my bill. It only shows me things like my usage, my messages, Fido Xtra, etc. I am able to log in on my computer just fine, so that’s how I know it’s the app. I ev...