Hello, currently don't have an internet connection at home, abusing databytes to download whole seaons of Supernatural on netflix.
When I tab into the my account app when it was on the current data bytes session screen it gives me two error messages, first that I'm not connected to the data network, then that I'm not connected to fido's network.
When I go back to the main page then return to the current session page, the info is updated and it's running properly.
I have the most recent app version as per google play, however I neglected a recent small update to the OS. Device is Galaxy A5 2017.
After my current spree I'll be updating the OS and I'll try again tomorrow to see if it does the same thing.
I'd send the screencaps, but I don't know how to do so from the samsung browser.
Solved! Go to Solution.
Looks like your Data Bytes abuse is going towards a good cause!
Are you only getting these errors when you are trying to check your usage from your Data Bytes session? Do you notice any difficulty using your data when you get these errors?
Keep us posted on what happens after you update your OS!