cancel
Showing results for 
Search instead for 
Did you mean: 

not enough space in the icloud to backup my new phone

bigdumdummy
I'm a participant level 2
I'm a participant level 2

i just got a new iphone  5s and it has never backed up to the cloud..it tries but fails and says there isnt enough space to do it..when i look at the storage settings it has 2 iphones under backups;  do i delete the old phone now?so that this one will back up?

 

 

***Edited to add labels***

1 REPLY 1

10yearfido
I'm an expert level 2
I'm an expert level 2

You have basically two choices. Open some space on your iCloud acct by deleting the old backups from the old phone or pay Apple for more storage.