Phones and Devices - Page 88 - Fido

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Phones and Devices

OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Device Tutorials on Fido.ca

Device Tutorials on Fido.ca

Hey @Community, Have you recently upgraded your device or simply want to learn more about all...

Fido Payment Program® FAQs

Fido Payment Program® FAQs

Before we go over all the questions you may have, here's what your invoice will...

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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Resolved! Certified pre-owned device battery life

Hello, I have read this page (https://www.fido.ca/consumer/content/certified-pre-owned) which describes some of the inspection points of certified pre-owned devices, however I did not see any mention of the battery of the device being inspected. I wa...

Website says phone is available but it isn’t

I ordered a phone upgrade and was shown an iPhone 12. I ordered it with a updated Fido plan. Now I'm being told the phone is on back order. When I checked availability of iPhone 12s using my other phone number, numerous iPhone 12s are shown as availa...

Alcatel Go Flip 3 and Text Entry

Last month I bought an Alcatel Go Flip 3 for my wife to replace her now-bricked 2G Motorola Reuse (which served her well for ages). Anyhow, when setting up her Contacts, she noticed she could only enter in the numerals, yet the text field above for t...

Don't buy certified phones from Fido

Reactivating previously used SIM on your account

Back in the "day" it was rather straightforward to reactivate a previously used Rogers or Fido SIM which was assigned to my account. This was before we had eSIM and when SIM cards were always included gratis with your new phone. Unfortunately, speak/...

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