I ordered Apple iPad Air 4 on 30th November 2020 by calling in Fido support and the Fido representative confirmed that this product is NOT back-ordered and will be delivered within 2 to 5 business days but till date I am yet to receive the said product. Below is the timeline:
07.12.2020-Received an email saying the order is still being processed and a tracking number will be shared whenever the device leaves the warehouse.
08.12.2020-Another email which says the device will be shipped with the next 2+ weeks.
09.12.2020-New email says the product will ship within the next 3-4 weeks.
05.01.2021-Called Fido Support and did not get any answer as to when will the product get delivered
Not sure what is happening with my order at this point, do not understand why could they not mention the correct timelines while I was placing the order with Fido!