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UNLOCK REQUEST FOR LG PAD III 8.0

jcwhui
I'm a Participant Level 2
I'm a Participant Level 2

Hi,

 

I am still using this tablet but now with another sim card.  Can Fido support help me unlock it? Thanks a lot!

 

 

4 REPLIES 4

jcwhui
I'm a Participant Level 2
I'm a Participant Level 2

Thanks!  I am no longer a Fido customer.  Would they still help me? Thanks.

Hello again,

 

  As far as I understand, I believe you might need to have an active account before they will be able to unlock a device. However, Im not familiar with all of the specific details regarding this matter. Your best option would be to contact customer service to request the unlock code. They will let you know if they are unable to provide the code.

 

Hope this helps 😀

 

Cheers


jcwhui
I'm a Participant Level 2
I'm a Participant Level 2

Thank you very much!

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Jcwhui,

 

  Welcome to the community!

 

   Are you currently a Fido customer? You would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers