frozen screen

[chloeg09]

can anyone help I have a lg phone and the sreen is frozen

***Edited to add labels***

[FidoStephen · Accepted solution]

Hi chloeg09,

Sorry to hear about that. Have you tried removing your battery and putting it back in to see if it helps? If that doesn't help, I'd suggest bringing it to one of our stores that participates in the repair & loaner service. You can find the closest store here.