OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Beware don't buy a refurbished Iphone from Fido
Buyer beware! I bougth a refurbished Iphone from Fido when I renewed my plan. The problems started just after the 30 days return period. The screen became non responsive on and off and the camera stopped workig properly. After spending hours on the p...
Resolved! OnePlus Nord 3 CE lite 5g
Hey, Hope you're doing well! Recently updated my phone to a OnePlus Nord 3 CE lite which I purchased in India. I reside in Canada and been using OnePlus and Fido for the last 7 years. Currently unable to make/receive calls however I can send/receiv...
Resolved! Fido network selection and esim issues
Hello,I encountered an issue while traveling in Korea with my esim. I temporary deactivated my fido service. But suddenly despite multiple phone restarts, the esim failed to operate. So I just reactivated fido, but I noticed the option “add esim” had...
Problem with network connection
Anybody want to tell me why my android phone isn't working? The last couple days in the GTA I get a message I am not able to connect to the network, and I am not able to call out or receive calls. It's emergency calls only. However, every time I have...
Credit Inquiry
HiI tried signing up for Fido to switch from another company.When I was almost done signing up, my internet browser suddenly closed. I had to start over again.This happened within just 5 minutes. Sadly, they checked my credit twice because of this, a...
