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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206553 Views
  • 63 replies
  • 22 likes

Resolved! 20G Monthly Data Bonus

I'm assuming the 20 GB monthly data bonus offer I received via text today is a scam? It looks totally legit but sounds far too good to be true.

Rich777 by • I'm a participant level 1
  • 1972 Views
  • 2 replies
  • 0 likes

Resolved! Furious!

I have been holding with a FIDO agent to reach to escalation since forever! the lack of availability does not speak positive to FIDO's customer service! could someone please connect with me  thank you.

Stace1 by • I'm a participant level 1
  • 849 Views
  • 1 replies
  • 0 likes

Minor's Phone Usage Notification.

Dear Fido  I was surprised to receive a bill about my 12-year-old son's phone usage on the number (***********). It's disappointing that Fido didn't notify parents about this before. As a result, I'm considering changing my mobile service provider i...

seungmi2004 by • I'm a participant level 1
  • 490 Views
  • 1 replies
  • 0 likes

Resolved! Device upgrade, why I got new sim?

Hi, quick question. I just upgraded my device and as far as I see on my online account, I will retain the same phone number. However, with the new device Fido sent me a new simcard. What am I suppose to do with it. My old (nano sim) fits perfectly in...

vdigai by • I'm a participant level 1
  • 4353 Views
  • 3 replies
  • 0 likes

Black Friday order got cancelled

I was waiting the ready for pickup email but received a cancellation email instead. I placed an order to upgrade my phone and plan during the black Friday sales and choose to pick up in store. I did receive the confirmation email and the instructions...

Sunandmoon by • I'm a participant level 1
  • 1434 Views
  • 3 replies
  • 0 likes
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