Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150489 Views
  • 50 replies
  • 22 likes

Resolved! When can I expect my iPhone 13?

I pre-ordered (I think?) the new iPhone 13, but so far have only received from Fido saying my credit card payment was confirmed. Did I successfully pre-order the iPhone? When will it ship and more details be emailed to me? Who else pre-ordered iPhone...

Stu11Pro by I'm a Participant Level 2
  • 1337 Views
  • 2 replies
  • 0 likes

Samsung Galaxy watch4

Hi Everyone, I just saw that Samsung is offering LTE versions of thier smart watches for the first time in Canada and was wondering if they can be used with Fido? If so, how does it work? Is it a seperate phone line with a different # or attached to ...

Jonny5oh by I'm a Participant Level 1
  • 1114 Views
  • 1 replies
  • 0 likes

Resolved! Brightstar is a SCAM

     lost my phone more than a week ago,  called fido to block my Sim card and ask about the replacement phone because I have paid $14 per month during the last year.  Though it would be somehow taken out of my insurance, but no they say $425 for the...

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Glazman by I'm a Participant Level 1
  • 656 Views
  • 3 replies
  • 0 likes

Resolved! No Wall Charger

Hi Everyone, Hope you all are doing well and keeping safe.I just received my new iPhone XS and the box only had a wire not a wall charger? Is this not part of the package?Please devise of to receive one from Fido.Thank you 

dpeb by I'm a Participant Level 2
  • 734 Views
  • 4 replies
  • 1 likes