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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204037 Views
  • 63 replies
  • 22 likes

Damaged phone in hands of Fido and Futurtel

Hi, Im on a 2yr contract with Fido for a samsung galaxy s8 and no device protection.  I recently took my phone to a fido branch because it had overheating issues. They shipped it off to Futuretel and i got it after a weeks time.  I received my phone ...

Nadiah by • I'm a participant level 2
  • 2738 Views
  • 3 replies
  • 0 likes

LG G6 From Hong Kong / NO "gsm/ wcdma/ lte auto"

Hi, I just received a LG G6 from Hong Kong, which used by my brother.   I tried to send MMS out, it would not work, and I found out only show 3G.I guessed it maybe the reason. First I thought about should be my SIM card problem. So I asked fido the c...

Tpoon by • I'm a participant level 2
  • 3616 Views
  • 3 replies
  • 0 likes

Resolved! S9+ $150 trade-in bonus promo...

Hi.   I'm interested in upgrading to the Samsung Galaxy S9+ and since there is currently a $150 trade-in promo, it makes things even more enticing.   I have an unlocked iPhone 5 which I would like to use as my bonus promo trade-in.   With the trade-i...

Unlocking

Hello, I need to unlock my samsung galaxy s8 because I am travelling to the Philippines and I'd rather use a sim there to save costs. I tried calling 611 number 2 days ago and they told me my phone should already be unlocked because of the new rules ...

nicomigu by • I'm a contributor level 1
  • 2253 Views
  • 2 replies
  • 0 likes

Incorrect SIM

I just got a new iphone and followed the instructions with setting up a new sim card. However, it keeps on telling me "incorrect SIM" I've rechecked both SIM cards numerous times and the same message comes up. It says: "Sorry that is not the SIM numb...

adina1 by • I'm a participant level 1
  • 2846 Views
  • 2 replies
  • 0 likes
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