Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209189 Views
  • 63 replies
  • 22 likes

What's up using cellular data

I got a huge bill and called Fido. Spoke to a Fido agent, Chucks.  The huge bill was attributed to a call made to the Netherlands by What's Up which is connected with WIFI.  I learned from the Fido agent that the app sometimes uses cellular data, an ...

kassayeb by • I'm a participant level 1
  • 729 Views
  • 1 replies
  • 0 likes

complaint about the customer service

There are at least ten calls that I did with fido customer service. But today this lady is horrible. She urge me to get one promotion and her attitude is "amazing".  And I do not know how to complain exactly this customer service person. 

floraweixuan by • I'm a participant level 1
  • 542 Views
  • 1 replies
  • 0 likes

Is this a Scam?

I received a call today from someone purporting to call from Fido Marketing offering $53.00 a month for IPhone 15. The lady says Fido has asked her to call all customers to upgrade their phone. She then dispatched me to Fido's Order Taking department...

DWBR by • I'm a participant level 1
  • 632 Views
  • 1 replies
  • 0 likes

Resolved! Can someone finally explain wifi-calling

Hello! Can someone please explain wifi-calling to me ? I live in Montreal , and let's say I'm traveling to Mexico. I've turned on wifi-calling in my iphone settings, and kept data roaming OFF. 1) While in Mexico, can I call local numbers in Mexico wi...

mikeyjpas by • I'm a contributor level 2
  • 20069 Views
  • 11 replies
  • 1 likes
Copyright © 2025 Khoros, LLC