OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Preorder Pixel 3 XL
Hello, I reserved the Pixel 3 XL through Fido to be eligible to receive the Pixel stand form the offer: Reserve the google Pixel 3 or Pixel 3 XL and get a Pixel Stand on us. I pick it up on the launch day and activated it with a new 2 year plan. ...
Resolved! LG G7 One SMR's
I picked up the LG G7 One because it is an Android One device and marketed that it will receive monthly security updates (SMR's). Well I've had the device since the launch day (Oct 19th). I have yet to get any security updates and we're now halfway t...
Resolved! Android message of google pixel 2.
I have an unlocked google pixel 2 and i am not able to use goole chat feature. When ever i try it pops up as will notify and this has been there for last few months. Can someone help?
Brightstar - new device
I'm writting to let you know that I have a lot of problem with my Brightstar proteccion device. I paid for it 2 years (11 dollars monthly) and I paid 200 dollars for a replacement. I got a phone that does not work (issues with resection, internet con...
Sold iPhone with a scratch on the screen. Fido won't help.
On Sunday, I purchased a new iphone XS MAX 256gb at the Fido store downtown montreal (flagship store). The store employee turned on the phone, inserted the sim card etc. On going home and charging the phone, with the screen off, I noticed a small scr...
