OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! iPhone 7 Gold on Backorder
Hi All, I recently ordered the iPhone 7 Gold 128GB over the phone with a customer service rep. I was told that the product is on backorder and that it can take up to 2-3 weeks to recieve the phone. Is this correct? The phone is about a year old a...
Regret, leaving iPhone for lg g6
I just changed from years of iphone for an LG g6 thinking that android auto would be easier in my car but I miss my iPhone every day! Anyone else find converting hard? **Edited to add tags and labels**
As of yesterday, no longer connecting to 4G and today I realized I can't send text messages
So I have a Samsung galaxy S7 and I can't connect to 4G anymore and I can't send any texts. I have been getting reminders continuously to update to Android 7.0 but I am already on 7.0, not sure if this is related. I am currently connecting to HSDPA a...
Resolved! Google Pixel 2 XL Screen Issue + Fido return/exchange policy
Hello, So I got my Panda Google Pixel 2 XL 128GB last night around 6:30, 3-4 hours into using it I get a vertical green line appear on the right hand side of the screen(photos attached). I was told by Google to contact Fido, I contacted Fido and ha...
IOS 11 and Overdata Usage
Ever since I update to IOS 11 my data usage on my iphone has been crazy. I have made sure that wifi assist is disabled, and icloud photo only updates over wifi! Has anyone else noticed this data issue with their phone?
