OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Asus Zenfone Max Pro M1 (bought in India will work) please Help
hi community members, this is my first post to Fido community please help. I'm planning to buy Asus Zenfone Max Pro M1 [ZB601KL- 4A005IN]India. I really like this phone and it's not available in Canadian Market yet . please tell me if I b...
Help, I can't get the LTE network on the smartwatch
Hi everyone, recently I bought the android smartwatch for my daughter, the watch works with 4g LTE internet and request Nano physical sim cardWe already has a Fido 3gb data Plan and with Gpad tablet , but I think she better to have a smartwatch when ...
S9+ RCS stopped working on Samsung message app
It is strange that the RCS (char service) on my s9+ stopped working recently. It was working fine when this feature initially made available through the July updates. By then I could send and receive chat messages through native Samsung message app t...
Resolved! How to block Fido outside Canada
My phone has both a SIM and an eSIM. I use the former for Fido within Canada and want the latter for a data plan (with a VOIP service) outside Canada. How can I prevent Fido from connecting to foreign phone or data signals while in the US or Europe?
Resolved! Buying a phone online
Hi,recently I want to upgrade my phone. However, there is a question about the SIM card after buying. It says that the new SIM card will be sent with the new device. But I already have my current SIM card in my phone, so which one should I use?
