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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209588 Views
  • 63 replies
  • 22 likes

SIM card activation at store

We transferred our 3 lines to Fido at the same time.  One of us got the SIM card mailed, inserted it herself, and called to support to activate it and port over the old number. This worked fine.  Bit confusing because Fido gives you a NEW phone numbe...

carrt7 by • I'm a participant level 2
  • 1715 Views
  • 1 replies
  • 0 likes

Unable to browse with LTE

With LTE, I can only access email google map etc but not able to use browser such as google chrome, wonder what is the reason?

alfred3 by • I'm a participant level 1
  • 1080 Views
  • 1 replies
  • 0 likes

Resolved! Does this work??

Hi! So currently i lost my ipad however it is still on my insurance plan on fido... If i cannot find it, can i still have a replaced one?? Or no??

AlexisB by • I'm a participant level 1
  • 1629 Views
  • 1 replies
  • 0 likes

Reactivating Sim card

Hi,I cancelled a plan about 6 months ago. I still have a sim card and want to reactivate it with same number that I used to have. Please guide me how to do it. Thank you.

c120581 by • I'm a participant level 1
  • 1822 Views
  • 1 replies
  • 0 likes

Resolved! Wanted the iPhone 11 Pro Max

I signed for a new 2 year team for a phone upgrade and once I made the confirmation I realized I made a mistake. I was on the phone while doing so and I was looking to get the iPhone 11 Pro Max but unbeknownst I thought that saying the iPhone 11 Pro ...

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