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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 152501 Views
  • 50 replies
  • 22 likes

Virus on my Phone

Hello, there seems to be a virus on my phone, that's incredibly difficult to get rid of, I did factory reset, but any of my screen any of the texts I type, and my camera seems to be shown to the hacker's screen, regardless. Any experts in this area? ...

Noth8ng99 by I'm a Participant Level 2
  • 2575 Views
  • 4 replies
  • 0 likes

No sound both ways during calls

Hi, I recently broke my phone so I swapped back to my perfectly fine old phone, the Galaxy S4.   However I've noticed that the calling doesn't work. There is no sound both ways. I can't hear them, and they can't hear me. I know it's not the speaker a...

junewi by I'm a Participant Level 1
  • 1317 Views
  • 2 replies
  • 0 likes

Resolved! Camera not working on Samsung A5

It is now a Friday. I got my new Samsung a5 on last Friday, so I've had it for a week exactly. My camera has stopped working completely. I have restarted the phone and restarted the camera app. Nothing changed ! Help !!

Mollypierce by I'm a Participant Level 2
  • 2499 Views
  • 4 replies
  • 0 likes

Resolved! new phone does not work

I just got my new phone and have not been able to get it to work, I went to a fido kiosk and they told me to return the phone for another phone since it was dead when I got it I have never been able to turn it on Do I just send it back to fido ? or d...

engineer33 by I'm a Participant Level 2
  • 3254 Views
  • 4 replies
  • 0 likes