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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 187812 Views
  • 63 replies
  • 22 likes

Resolved! Reactivate eSIM card on the same device

HiIs there any way to reactivate the eSIM card on an iPhone XS Max following a factory reset? The store says that it would cost $10 to do this. Is there any way to reactivate the eSIM card using the QR code on the SAME iPhone?Considering a normal SIM...

waitbutwhy by I'm a participant level 1
  • 5070 Views
  • 1 replies
  • 0 likes

Apple Smart Watch Plan

I want to know if Fido is going to finally release a smartwatch add on to its lineup!I understand that at first they were not however I believe there is enough demand for this

jlits by I'm experienced level 2
  • 2420 Views
  • 1 replies
  • 0 likes

Resolved! No FM radio on Galaxy S8

Hey Fido, please listen to your customers' requests and source your phones with the FM chip enabled as opposed to offering us a slightly different variant of the same model phone and forcing your customers to stream the signal using your data or wifi...

barry_barry by I'm a participant level 1
  • 8555 Views
  • 5 replies
  • 1 likes

No internet connection even though LTE shown

My iPhone 8 plus can't connect to the internet at all from yesterday with LTE shown as well as 3G shown sometimes. Call and messages work well. The Internet is available only by WIFI.I have had my iPhone 8 plus for one year and Fido service from Apri...

XW_Sean by I'm a participant level 1
  • 2256 Views
  • 5 replies
  • 0 likes

Resolved! LG G7 One Wifi Calling

HelIo, I see on this list (pasted below) that the LG G7 does not have an wifi enabled calling option. I am curious why it would not be included.  Thanks, Jim A Fido voice and LTE data plan with a monthly bill. Prepaid customers can't use Wi-Fi Callin...

Winnisk by I'm a participant level 3
  • 8444 Views
  • 8 replies
  • 0 likes