OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Returned phone, now remove device balance, please!
Returned phone, compliant with conditions (like new, factory reset, all parts packed in same box), one day after receiving. Not easy, because when shipped no return label was provided, and it is hunt and peck to find that info online. Customer servi...
Disappointing Fido Premium device protection
Not even been a year since I got a new S10 with fido + the added premium protection plan (for which I obviously pay every month) which they offer. Claims to have a "free" first screen replacement if damaged within the first year. Recently dropped my ...
Unlisted number problem
I have an unlisted/blocked number. Fido apparently set it up so that all calls should show unknown in the recipients call display. I have had occassion to contact companies with call back systems and those systems somehow know my number. How can t...
Resolved! cancellation fido service
Hi I want to cancell my phone service but I coudln't find where. I already checked my acount pages and e~~verythig. so PLEASE PLEASE give me A spesific pages how I can apply it. I already called for service agency and they are not answer for 15min.. ...
Resolved! Is there a plan option with a Samsung A71 that is "pre-owned certified"?
I would like upgrading my phone with Fido but such an option would need to exist. Can someone help me find it if it is there or will be soon?Thank you!
