OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Data not working immediately after updating plan
Hi, my phone was recently upgraded and my data plan modified. As soon as the change was made whenever my phone tries to access the internet over cellular any browser that I use returns the error to the effect of "cannot establish a secure connection"...
Incorrect billing, unhappy customers!
My plan is wrong on my bill. It is different from my wife's plan(Kristina) I have unlimited plus 4 GB data month. Last two months have been told and charged for going over data limit and have not. Please contact me at ********** to discuss. Thanks Mr...
Premium protection plan
I have lost my iPhone XR and when reported in store, they made me to pay for 1-balance, 2-upgrade to new phone(iphone11) 3-pay for upgrade 4-go to a new 2 years planis it how premium protection plan works?another question: after I have paid all those...
Resolved! Will this phone work with Fido? Sony Xperia XZ2 H8276
Hi guys! Just wondering if anyone can tell if this phone will work with Fido? Sony Xperia XZ2 H8276UMTS HSPA+: 800 (Band VI), 800 (Band XIX), 850 (Band V), 900 (Band VIII), 1700 (Band IV), 1900 (Band II), 2100 (Band I) MHzGSM GPRS/EDGE: 850, 900, 180...
Resolved! Voicemail notifications on S9
Does anybody else have a problem with Galaxy S9 voicemail notifications? It comes up even if there is no voicemail, and when there is deleting all messages doesn't make it go away. Clearing the phone app data and cache makes the notification and indi...
