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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204315 Views
  • 63 replies
  • 22 likes

wifi calling Samsung A5

I have a Samsung A5 phone from Fido with wifi calling enabled, no problem. My partner has the identical phone not from Fido and when we enabled wifi calling it said he's not eligible. He has all other requirements, monthly plan etc.. It is really nee...

ontarian by • I'm a participant level 1
  • 1094 Views
  • 1 replies
  • 0 likes

Resolved! Samsung tab a 8”

What is the model number for the galaxy tab a 8” in the current promotion? There are several version of the same tablet.

Jason78 by • I'm a participant level 2
  • 3561 Views
  • 5 replies
  • 0 likes

Resolved! apple ipad air 10.5

i would like to buy one this can  u tell me what r the charges will be for the month . let me know thank u 

smita_saha by • I'm a contributor level 1
  • 1619 Views
  • 1 replies
  • 0 likes

Resolved! Blacklisting Iphone?

Hello!    My iPhone was stolen a few months ago, and since then I have been going in circles trying to get the IMEI blacklisted. I have the original receipt, original box, IMEI number & Serial number. I contacted Fido through Live Chat and they refus...

stuf by • I'm a participant level 2
  • 4083 Views
  • 4 replies
  • 0 likes

Samsung S6 unregistered sim card

Dear Fido, I currently have a Samsung S6 which I've been using for almost two and a half years now, and it's great. However, this morning I noticed that on the top right corner of the lock screen it shows "unregistered SIM". This never happened befor...

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