LG stylo 4+ how to setup mobile 5G data plan?

[navy0419]

Hi there,

I just changed my phone company to fido. I want to keep using my old phone LG stylo 4+. I installed new fido SIM card and phone line is working. But, I can't access internet. I think I have to change Network. Please help me change network setting. 

Thanks

[Cawtau]

Hello Navy0419,

  Welcome to the community!

  Firstly, I don't believe that phone is 5G compatible. In addition, as far as I am aware, I don't believe Fido is providing 5G services.

  That said, if you would like to use your old phone with Fido, have you verified that the phone has compatible bands/frequencies? You can verify those bands/frequencies here.

  In order to access data, you would need to verify the phone is using the proper APN. Since the phone is LTE-capable, it should be using ltemobile.apn. You can verify those settings here.

  You should also note that since the phone is not a device Fido offers, it's possible certain features (ie voLTE and/or Wifi-calling) won't work.

Hope this helps 😀

Cheers