Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206088 Views
  • 63 replies
  • 22 likes

Change to existing plan causing problems...

I have been with Fido for approximately four years I just recently signed on with a new two-year contract.With this contract there were two new phones and a new line added.Today I received a phone call from Purlator. They expressed that they had an i...

Pjb1 by • I'm a contributor level 1
  • 1854 Views
  • 4 replies
  • 0 likes

Update for Samsung S10 plus

Hi, the OS update chart is showing the Samsung S10 plus is scheduled for an update on July 29 but I've checked many times and still nothing. I'm just wondering if it was pushed back?

TomI by • I'm a participant level 3
  • 2319 Views
  • 4 replies
  • 0 likes

Resolved! 2019 Samsung Galaxy LTE 10.1 tablet phone???

i have a samsung phone with Fido and 8  gig plan...I bought Galaxy LTE tablet..im pretty surethe sim out of cell would insert and then i could use my tablet,but its a bit large to put in hip pocket...i want to use the tablet as a phone some times wit...

Mikeej8 by • I'm a contributor level 2
  • 2192 Views
  • 3 replies
  • 0 likes

Resolved! Accepting Montreal incoming call from abroad

Hi!I am currently outside of Canada and accepted an incoming call from a Montreal number that was quite long. I have a Fido Pulse-10 GB Large so I was wondering whether or not I will be charged for accepting this call, even though it was a Montreal n...

tommy23 by • I'm a participant level 1
  • 1495 Views
  • 1 replies
  • 0 likes

Account Closed due to Fraud (Not contacted)

I ordered a Fido Sim card online, giving all my details accurately a few days ago. I received my chip this morning and started using it (making calls and browsing). After two hours, I didn't have any service on my phone and my app said that my accoun...

Kureigu by • I'm a participant level 2
  • 1607 Views
  • 3 replies
  • 0 likes
Copyright © 2024 Khoros, LLC