Calls keep dropping

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Calls keep dropping

Everytime I go to call someone or they are trying to call me, my phone either drops calls or it wont recieve them. I've tried restarting my phone 4-6 times and nothing has changed.

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Re: Calls keep dropping

Hello @DH271,

 

Welcome to the community!

 

What is the make and model of the phone you are using? Is the problem happening everywhere or just in a specific area? Did you recently install any new apps?

 

You can try taking out the SIM card and reseating it, try doing a network reset on the phone to see if it helps, you can also contact customer service and have them do a reset to switch on their end and see if it helps.

 



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Re: Calls keep dropping

I have an iPhore Xr. Its happening everywhere and I haven't downloaded any apps recently. it's been happening for about 4-5 days now.

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Re: Calls keep dropping

Hey @DH271

 

Have you tried resetting your network settings?  If not, I'd suggest trying that.

 

Let me know if that helps! 



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