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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206135 Views
  • 63 replies
  • 22 likes

Will you match my current price?

I have celluar service in ontario on the BELL network thry pc mobile.  It includes 25 gb per month, long distance, voice mail, texting on 5GI pay $29/moonthI have been a fido customer for 12 years and want to know if you will match that price? 

Gregridgley by • I'm a participant level 1
  • 700 Views
  • 1 replies
  • 0 likes

mobile Internet

Hello, where can I find information on how much Internet traffic I used per day for the past month, I mean mobile Internet. Because somehow strangely, in three weeks my 40 GB disappeared somehow quickly.

Alex2022 by • I'm a participant level 1
  • 516 Views
  • 2 replies
  • 0 likes

Order confirmation

Hello, I placed an order for a phone and plan change online I submitted my credit card info and it was just loading so I refreshed the page that led me to the home page. My credit card has been charged but I have not received any confirmation email a...

Fido Customer Service Knowledge and Policies

So, I called Fido Customer Support on two occasions, spoke to the sales team rep, and one from the Accounts, name - Gurtej.  I traded in an Iphone 15 pro for an S24 Ultra, didn't like the ultra, exercised the exchange policy around Buyers Remorse. I ...

areeshalal by • I'm a participant level 2
  • 1192 Views
  • 4 replies
  • 0 likes
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