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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 221643 Views
  • 65 replies
  • 22 likes

Inquiry About iPhone 16 Order

  I ordered the iPhone 16 during the Boxing Day sale and was wondering when I can expect it to arrive. Have others started receiving their orders yet?

Juwon23 by I'm a participant level 1
  • 299 Views
  • 1 replies
  • 0 likes

no service in New Zealand

I'm currently travelling in Auckland, New Zealand. My Fido sim card won't work on my cellphone. It shows no service. I have tried to restart my phone and manually set up the network, it won't help. Can someone help to fix the problem. I need to recei...

lfz1011 by I'm a participant level 1
  • 318 Views
  • 1 replies
  • 0 likes

Mobile portability not done

Hi I have two line of fido.and I switch to telus.my main line is portability done but second line is with fido.i have been trying but still not get solution.

Hemang by I'm a participant level 2
  • 341 Views
  • 1 replies
  • 0 likes

Why was my phone bill charged twice?

On January 5th, $43.68 was withdrawn from my account for my phone bill. However, I noticed that another $43.68 was withdrawn again on January 12th. Could you please let me know why this happened? I would also like to kindly request a refund for the d...

YeongeunCho by I'm a participant level 1
  • 339 Views
  • 1 replies
  • 0 likes

Resolved! out of country options for texting

Hello:We are travelling out of country for a week.  I would like my daughter to still have the option to text etc using wifi at the resort.  Is turning off her data sufficient or is there something else we must do to ensure we do not incur alot of co...

PaulaF by I'm a participant level 1
  • 828 Views
  • 1 replies
  • 0 likes