Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204306 Views
  • 63 replies
  • 22 likes

Resolved! Dropping calls - especially after 10 min

I've got good signal at my office (2-3 bars), but last week, I started having my calls dropped. Very frustrating as I'm using this phone for business. iPhone 6. Anyone else having this problem? I haven't had this problem over the past year, but last ...

Unickow by • I'm a participant level 2
  • 18233 Views
  • 13 replies
  • 0 likes

Total data on my plan doesn't appear on app

Why has my data usage changed suddenly - it has been reduced from 4GB to 2GB even though in the Fido App it still shows 4GB Plan but under usage it says 2GB.    https://ibb.co/Qn7LcX8   PLAN DATA 3GB Fido Pulse + 1GB Bonus 4GB TOTAL Monthly Data    i...

nixi by • I'm a contributor level 1
  • 5916 Views
  • 14 replies
  • 0 likes

Resolved! Double taxes?

I was trying to upgrade my device to a Pixel 5, but when I go through the process in the website I noted that the monthly payment is taxed, and on top of that, the monthly bill (which includes the plan and the month payment of the phone) is also taxe...

jozzerodn by • I'm a participant level 2
  • 1674 Views
  • 2 replies
  • 0 likes
Copyright © 2024 Khoros, LLC