OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Iphone 12 pro max fido payment failure
I ordered an Iphone 12 pro max on December 8th at 6:01pm. While i was confirming the payment the fido page got stuck and 899.48$ got debited from my credit card. I didn't recieve any confirmation from fido yet regarding the payment of the order place...
Texting
Only receiving SMS when connected to Wi-Fi or Cellular Data
Complaint
How do you even file a complaint?I looked online, in my account i am going in circles, i get nowhere.Same as other people, i am quite ready to cancel my services with Fido.
Resolved! Accidental plan change
Hi,I wanted to change my mobile plan today, but when i entered the plan page through my mobile line it selected my tablet line for some reason which i didn't notice, so i ended up changing my tablet line accidentally. I originally had a 4gb/$10 plan ...
recovering a phone number
I'm trying to recover a number that belonged to me until November.
