OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Data Bleeding
Hi, I've been a customer of Fido for 10+ years - just in the last couple weeks i've been having to top up my data. I'm now at 12g and i checked to see how much it would take to send a simple 2 line message via imessage and it wiped our 1.3g. I had no...
Resolved! Phablet
Hello , I am planning to buy a phablet and those are the frequency of the device . This device is a 10 inches phablet which can make calls and send sms .2G mobile data band: GSM 850/900/1800/1900, 3G mobile data band: WCDMA CDMA 850/1900/2100. I wou...
Resolved! Fido Device replacement is RIDICULOUS: BRIGHTSTAR
I lost my Iphone X 64 gb and filed in a replacement. I got charged $400+tax replacement fee which is for a phone cost 1200+ and no way the cost of my phone was more than 750$ and should fall on Tier 2 according to this.Please take a look at this offi...
Pixel 5 eSim support
Will Fido support eSim for the Pixel 5? I can't seem to find the page with the list of supported devices anymore. Also, does Fido support eSim for non-Fido devices (ie, for the green version which is not available from Fido).
Resolved! Best deal to upgrade?
Hi where can i get the best deal when i upgrade my phone? At wireless wave at costco they give me hundreds in rebates back, kinda. I get the hundreds in phone protection, ear buds ect. But at. Fido store they give me a cheaper monthly phone bill? I t...
