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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 174754 Views
  • 63 replies
  • 22 likes

Can't send / respond to group MMS using OnePlus 6T

Recently when I've been included in a group MMS txt or attempt to send one with a media file attached my OnePlus 6T just sits at "sending" for a prolonged period of time.  Some times after it times out and I get an error stating the msg hasn't been s...

mr_saab by • I'm a participant level 3
  • 2669 Views
  • 8 replies
  • 0 likes

Order Process

I ordered a new phone online and changed my plan but have yet to receive a confirmation email and would like to chat with a representative to make sure my order went through. On my fido account its says that the down payement went through and so on m...

lol1231 by • I'm a participant level 1
  • 884 Views
  • 1 replies
  • 0 likes

wifi calling Samsung A5

I have a Samsung A5 phone from Fido with wifi calling enabled, no problem. My partner has the identical phone not from Fido and when we enabled wifi calling it said he's not eligible. He has all other requirements, monthly plan etc.. It is really nee...

ontarian by • I'm a participant level 1
  • 698 Views
  • 1 replies
  • 0 likes

Resolved! Samsung tab a 8”

What is the model number for the galaxy tab a 8” in the current promotion? There are several version of the same tablet.

Jason78 by • I'm a participant level 2
  • 2461 Views
  • 5 replies
  • 0 likes
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