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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 210677 Views
  • 63 replies
  • 22 likes

No service for 3 days and still ongoing

I'm in Kitchener and I'm experiencing no service for 3 days in a row, from April 19 to April 21 now. And it's still ongoing! What is wrong? I just activated the iPhone 11 with a plan from Fido and I'm now regretting. Because of no service I couldn't ...

unknowna by • I'm a participant level 1
  • 1696 Views
  • 3 replies
  • 0 likes

Phone upgrade to nightmare

I have upgraded my phone 2 weeks ago as my contract had ended a year ago.Nonetheless since the upgrade, it has been a complete nightmare. I have been a week and more with no service and still do not have a solution. Not only did I not receive a new s...

Kaina by • I'm a participant level 1
  • 1129 Views
  • 1 replies
  • 1 likes

Resolved! US IPhone compatibility in Canada

Hi Im planning to buy a used iPhone 12 Pro Max (unlocked) from a US resident. The US model is the A2342 and Canadian one A2410.So I'm wondering if I can use the US model in Canada without problems ? (Network, LTE,in some case 5G etc...)Thank you  

NAFISSATA by • I'm a participant level 1
  • 1498 Views
  • 1 replies
  • 0 likes

Resolved! I transferred a number rom Fido to Fizz to Fido again

I ported back to Fizz, used a new SIM card, then came back to Fido because great deal. The transfert back to Fido from Fizz was done. I demanded to keep my same phone number. I got a confirmation Fizz service is terminated, however I still have no Fi...

NadiaRol by • I'm a participant level 2
  • 1774 Views
  • 1 replies
  • 0 likes
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