OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! No Network Signal
I live in Caledon, and at 1:30 pm today on July 23 my cellular service shows SOS. I can't make a call, receive/send text messages, can't use my data. It seems to be this way on my entire street. If i drive further away, i get full range of data.
Resolved! Network operator keeps staying on emergency call only
I have Samsung A53. My phone stops calling, receiving calls and texting.When I check Monile Network Operator, it is changed to Emergency Phone call only. I change it to Fido. Then 1 phone call is possible. Then it goes back to emergency call only. T...
Resolved! Data
Hi i purchased the sim card in april and i got the data in april and may but in july i am unable yo get the data however i always pay the bill on right time please help me
Will I be charged if I call an International toll free hotline?
I wanted to call this hotline but I am unsure if it would incurr charges on my end: International toll-free(IAC) + 800-8277-2273 This is a number to my bank in the Philippines.Your advice are greatly appreciated. Thanks!
Resolved! Changing in recommended plan when I have Fido Payment Program discount.
I have a phone with Fido. Currently I am in Fido Payment Plan Program. I have $28.50 discount for the Fido payment plan program. The discount is on my plan not on my phone. If I change from my current to recommended plan, Will that effect my Fido Pay...
