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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188242 Views
  • 63 replies
  • 22 likes

very low data signal for days

I am in the Waterloo region of Ontario, and for days I have had almost no data signal anywhere I go. Normally at home I ahve had 4-5 bars. At the grocery store and in town the same. But now it's one bar at best, and the signal is constantly dropping....

ML9 by I'm a participant level 1
  • 810 Views
  • 1 replies
  • 0 likes

Resolved! iPhone 12 pro ridiculously long delay

Hello Fido, I am pretty sure I put my order in for the 256 iPhone 12 pro back in November. I was expecting to have it latest by Christmas but obviously that didn't happen. I got an email today stating I am still 51 in line I don't understand what is ...

Sikko21 by I'm a participant level 2
  • 1420 Views
  • 4 replies
  • 0 likes

Mobile password

I am presently in England. I have been here 4 months and have not used my phone since leaving Canada. Now I can't remember the password I used to get into my phone. How do I reset the password to get back into my phone? Thanks

Lazmataz66 by I'm a participant level 1
  • 743 Views
  • 1 replies
  • 0 likes

Resolved! Fido Payment Program Promotion for Samsung S21

Hi I am planning on getting a Samsung S21 ultra. As I checked Fido, there is this program with monthly credit bill. I attached a picture. Could please explain further the bill with the taxes and how much is the real amount that would be billed monthl...

SmartSelectImage_2021-01-28-10-28-23.png
Drizzles by I'm a contributor level 1
  • 1833 Views
  • 2 replies
  • 0 likes