OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! iPhone 12 pro ridiculously long delay
Hello Fido, I am pretty sure I put my order in for the 256 iPhone 12 pro back in November. I was expecting to have it latest by Christmas but obviously that didn't happen. I got an email today stating I am still 51 in line I don't understand what is ...
Resolved! How can I find my Samsung phone that I forgot somewhere
I think I left one of my phone in Toronto and am in fort Erie , I went to a couple different places but not sure where I miss place it it's a Samsung S 20 how can I track it
Mobile password
I am presently in England. I have been here 4 months and have not used my phone since leaving Canada. Now I can't remember the password I used to get into my phone. How do I reset the password to get back into my phone? Thanks
Resolved! Fido Payment Program Promotion for Samsung S21
Hi I am planning on getting a Samsung S21 ultra. As I checked Fido, there is this program with monthly credit bill. I attached a picture. Could please explain further the bill with the taxes and how much is the real amount that would be billed monthl...
One of my contacts can't contact me
I switched to Fido within the last 2 months and kept the same phone number. Since then, one of my contacts has been unable to reach me by phone or text message. Why is this happening? And how can I correct this?
