OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
signal bar low
Is anyone else experiencing low signal bar after Rogers crashed?
Resolved! Please kindly explain Payment promotion credit in simple terms.
Hi Fido community, 1. Please look at my cart summary and tell me if I pay ONLY $31.50/month or if there anything else HIDDEN. 2. And, what is Payment promotion? Do I pay that $20 x 12 months x 2 years = $480 after my 2-year contract is complete? T...
Resolved! Please help me get an immediate cancelation of one of my three accounts
Please help me get an immediate cancelation of one of my three accounts
Resolved! Temporary Account suspension
Dear Fido I am not in Canada for few months now and due to covid pendemic I would not be able to come back as I am stuck in India. I would like to Temporarily suspend my account for next 6 months. Also can you please help me to get a tollfree to call...
MMS hasnt worked since network went down
My mms is still not working- since service interruption began.
