Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Did not receive the tracking number

I didnt received my tracking number of my order which was iphone 11 128gb black.

Fido account still suspended even after restarting my device

I had a past due balance that was paid off through credit card on the app. I was told to restart my device and my service would be restored but it is still suspended. What do I do? How do I contact Fido credit operations to restore service?

Other network outgoing calls failed

Since this morning i cannot call my friends of other network - showing "call failed" all the time and with my family using Fido - it takes a long time to conmect a call. what's going on FIDO?

Unable to Call the Other Service Provider Numbers

I am living in Etobicoke, Toronto Area and i am not able to make any calls to the other service provider phone numbers.its is only working for the Fido Numbers.

How does a Phone exchange work?

Hello! I have a question regarding phone exchanges. I originally ordered an iPhone 13 Pro. However, I've changed my mind and would like a 13 Pro Max instead. Unfortunately, the 13 Pro has already arrived! Is it possible to exchange this for the Pro M...

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Resolved! Will my phone work on the Fido network?

Did not receive the tracking number

Fido account still suspended even after restarting my device

Other network outgoing calls failed

Unable to Call the Other Service Provider Numbers

How does a Phone exchange work?

Price drop

Hello, I'd like to view my data dashboard

No service in Northern Alberta

New phone and Fido sim card - now can't send photo...

out of country options for texting