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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 190511 Views
  • 63 replies
  • 22 likes

Cannot set APN on Android 10 phones...

Hi! I have two different phones running Android 10 on which I tried to set the APN... On both only ltemobile.apn and isp.fido.apn are selectable and using either makes it impossible to receive and send MMS... mm.fido.ca is shown but unselectable and ...

KnightR by I'm a participant level 2
  • 777 Views
  • 1 replies
  • 0 likes

Resolved! VPN that works with Fido data on Android?

Because Fido is on IPv6 I can't seem to find a VPN that works on their network. Has anyone had any success? I'd like to leave the VPN on 24/7, for both LTE and WiFi, and automatically switch between the two.   I'm on a Pixel XL.

Madman by I'm a participant level 3
  • 7302 Views
  • 9 replies
  • 0 likes

Resolved! EMUI 11 on Huawei P30?

The OS Upgrade Schedule says February 23 for EMUI 11 on Huawei P30 but my phones doesn't see any updates past 10.1.0.175. Any updates for EMUI 11 rollout?

CadErik by I'm a contributor level 1
  • 3262 Views
  • 7 replies
  • 0 likes

iPhone on 3G during calls

Hi, I am a new Fido customer. I noticed today that when making calls my phone switches to 3G. As soon as I hang up it then switches back to LTE. I am using an iPhone 12 but have never had this before on my old network. Any suggestions? Thanks

gmun by I'm a participant level 2
  • 2217 Views
  • 5 replies
  • 0 likes