OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Transfer of Telephone number from another province
I live in AB and would like to transfer my existing telephone number from SK. Is this possible?
Resolved! Hi
Can anyone help me activate my SIM card
Device upgrade
I ordered an iphone 12 mini via the fido payment program 2 months back. I received a confirmation email and went to the store to collect the device. The representative in the outlet refused to give me the phone as she could not enter my details in th...
Problem for calling
Dear FIDO Team,I recently moved from India to Canada. I have purchased a FIDO sim as Shopper suggested that it will work fine on my phone. But when I inserted the sim in my phone, the Internet was working fine, but I am not able to do any call and if...
Resolved! I need information about the status of my new phone
Last Sunday I ordered my new phone and still don't receive the link or tracking of my order. On the page it said that it had to reach my mail within 24 hours. I'm still waiting and really need the phone.
